Contact Us - 207-778-9105

Store Hours:

Monday - Friday - 10:00 AM to 5:30 PM

Saturday - 10:00 AM to 4:00 PM

Sunday - Jan - Mar Closed; Apr - Dec 10 AM - 4 PM

SugarWood Gallery Shipping Policy

Orders are typically shipped within one business day if all items are in stock. If an item is out of stock we will contact you via email or phone with an estimated time of delivery.

We typically use USPS Priority Mail to ship packages so your order should arrive to you within 5 - 7 days maximum from the time that we ship.

Priority Mail Box size rates, including insurance, are:

Value $.01-50 $50.01-100 $100.01-200 $200.01-300 $300.01-5,000
Small $7.00 $7.50 $8.05 $9.95 (1)
Medium $12.75 $13.25 $13.80 $15.70 (2)
Large $16.75 $17.25 $17.80 $19.70 (3)
  1. $9.95 plus $1.05 for each $100 or fraction thereof over $300.
  2. $15.70 plus $1.05 for each $100 or fraction thereof over $300.
  3. $19.70 plus $1.05 for each $100 or fraction thereof over $300.

For those items too large for Priority Mail Boxes we will use UPS or Fed Ex Ground or Fed Ex Freight, whichever is most appropriate for your items size and weight. Shipping cost are as below:

For orders up to $20,000 in the United States (4)

Zone  1 2 3 4 5 6 7
Order Value              
$0 – 999 $205 $280 $455 $530 $600 $670 $804
$1,000 – 1,499 $255 $320 $495 $580 $650 $720 $864
$1,500 – 1,999 $270 $340 $525 $595 $660 $735 $882
$2,000 – 2,499 $320 $390 $540 $610 $680 $750 $900
$2,500 – 2,999 $380 $460 $615 $710 $785 $860 $1032
$3,000 – 3,999 $400 $485 $820 $910 $1040 $1075 $1290
$4,000 – 4,999 $420 $535 $1020 $1100 $1185 $1260 $1512
$5,000 – 5,999 $500 $585 $1145 $1220 $1305 $1385 $1662
$6,000 – 7,999 $545 $635 $1265 $1335 $1440 $1520 $1824
$8,000 – 9,999 $650 $725 $1530 $1610 $1690 $1770 $2124
$10,000 – 20,000 $735 $820 $1780 $1835 $1945 $2035 $2442

(4) For orders in excess of $20,000 call 207-778-9105 for custom freight quote.

Find Your Zone….

  1. ME / NH / VT / MA / CT / RI
  2. NY / NJ / PA / MD / DE / DC / VA / WV
  3. FL / GA / NC / SC / AL / AR / LA / MS
  4. IL / IA / KY / MI / MN / MO / OH / TN / WI
  5. CO / ID / KS / MT / NE / ND / OK / SD / TX / WY
  6. AZ / CA / NV / NM / OR / UT / WA
  7. AK / HI

If your product arrives with the package visibly damaged do not sign for it. Refuse delivery and instruct the delivering party it is damaged and to report an insurance claim. Please notify SugarWood Gallery when this occurs and we will expedite replacing the item, if possible, or arrange a refund.

If not pleased with products please return within 30 days in original condition for full refund less shipping and handling (please see terms and conditions).

Conditions and Exceptions

Order values are based on total value of items being delivered before discounts or sales tax is applied.

These charges apply to each one-way trip whether a piece is being delivered to a customer by SugarWood Gallery or is being returned by the customer to SugarWood Gallery.

These charges do not include additional costs that may result from special circumstances including, but not limited to, island and/or ferry shipping, and obstructed or limited access to final destination.